Privacy Notice
At Deutsche Bank we recognise the importance of personal information entrusted to us. It is one of our fundamental responsibilities as a bank to ensure that we protect the information entrusted to us by our clients and our website visitors. Please find below select security measures we established to protect your privacy.
Why does Deutsche Bank collect personal information?
We collect, process, and use personal information on our websites in order to offer you even better products and services, best adapt our business processes to our clients’ needs, and steer you to the most suitable product information and online banking applications.
How does Deutsche Bank AG collect information and how is it retained?
Information collected on our website deutschewealth.com will only be retained for as long as necessary to fulfil the purpose for which it was collected. If you wish to access or correct any information Deutsche Bank AG holds about you, you may have your data deleted, blocked or corrected (as long as compliant with applicable law). You have the right to access the personal information we hold about you; this service is free of charge.
What information is collected and how is it used?
This information is collected using pseudonymised tracking and is then forwarded to us:
Data tracking
Tracking information includes details of the originating page that you used to access the Deutsche Bank website including the search requests you may have made when using a search engine. Details of the Deutsche Bank websites you visited and which search terms you may have used on the website are also collected, as well as additional information about website errors, website scrolling and the volume of data transferred between your browser and the web server.
Length of stay
We record the duration of your visit by processing when your visit started and came to an end as well as the network activity time, pop-up display time and the time that any errors occurred.
Pseudonymised IDs
Your pseudonymised IDs (uniquely identifiable number combinations) are stored In order to identify you as a repeat visitor to our website.
Session information
Besides temporary session IDs, with which your visit can be assigned via several subpages, your session information also includes the duration of the session.
Campaign information
Campaign information comprises the advertising media you have clicked on, where it is located and which marketing campaign it belongs to.
Loading times
The information collected includes the time taken for images and the whole website to load, as well as the time at which the website was loaded completely and the time spent on the website.
Location information
Where available, we collect information about the postcode, town, country, longitude, latitude and time zone of your visit.
System information
The information about the system with which you visit the website, including the display resolution, the operating system and browser used, network and connection information, the end device used, information about cookies, flash and JavaScript as well as the language setting, your domain, the IP address (shortened) and where applicable your organisation (if available).
We use the information collected on our websites to compile user profiles using pseudonym, provided you have given your consent. These pseudonymised user profiles do not allow any of your personal details to be identified. You can opt out of your information being collected by the following Link:
Configure Cookie Settings
Please see also additional information about cookies further down this page. Without your explicit consent this tracking information will not be combined with your personal information.
How is information retained, protected, and used?
Information input collected through this website will be transferred to the responsible Deutsche Bank AG division. Banking secrecy as well as confidentiality are maintained. Data will not be transferred to third parties, unless necessary to answer your queries (i.e. leaflets dispatched by vendors). Your information is used to exclusively fulfil the purpose for which it is collected, relating to the website through which it is collected.
Websites through which we collect your information are usually encoded using the encryption module of your browser. These sites are certified by renowned institutions for international encryption technique, analogous to Deutsche Bank’s Internet Banking. Moreover, Deutsche Bank AG put in place additional and comprehensive state-of-the-art security measures when both accounts and custody accounts are accessed via the Internet. Firewalls prevent unauthorized access.
Diverse encryption and identification layers protect customer information from intrusion or disclosure to third parties during data transfer. Furthermore, Deutsche Bank AG internally uses sophisticated encoding methods in order to prevent de-coding by unauthorised persons. Moreover, an electronic identifier is generated during data transfer to safeguard your information.
Data privacy notices in accordance with the EU General Data Protection Regulation
In addition to this website-specific privacy notice, further data privacy information, as required by the EU General Data Protection Regulation under A.X. in German and English.
Data privacy notes on social plugins
Our website uses social plugins (“plugins”) from the social networking sites Twitter, Facebook, LinkedIn and XING. If you access a Deutsche Bank website using such a plugin, your browser will contact the server of the underlying social networking site, load the visual presentation of the plugin, and present it to you.
While this is happening, the social networking site receives information concerning your visit to our website, as well as further data such as your IP address. In order to ensure an appropriate level of data privacy in connection with our internet presence, we have deactivated the respective plugins with a button and placed a short data privacy note that can be consulted before a plugin is activated.
Our website also contains links to the social networking sites like Facebook, LinkedIn and YouTube.
We have no influence on the data that social networking sites collect via an active plugin or via a link. For more information, please consult the relevant data privacy notice: